Important: A specific game or application may provide an additional in-product privacy notice where its data practices differ from this general policy.
1. Who we are
Breakout Games Limited is a UK-based game development company. In this policy, “Breakout Games”, “we”, “us” and “our” refer to Breakout Games Limited.
Our contact details are:
- Address: 130 St Vincent Street, Glasgow, United Kingdom
- Email: info@breakoutgameslimited.com
- Telephone: +44 7479 085721
2. Information we may collect
The information collected depends on the service you use, the device or platform involved and the choices you make.
Information you provide
- Contact information, such as your name, email address, organisation and telephone number.
- Messages, project enquiries, customer-support requests and other communications.
- Account or profile information where a game or service offers an account feature.
- Content you choose to submit, such as usernames, gameplay content, feedback or survey responses.
Information collected automatically
- Device and technical data, including device type, operating system, language, app version, browser type and approximate region.
- Usage and gameplay data, such as session activity, game progress, feature interactions, crash reports and performance diagnostics.
- Online identifiers, such as IP address, device identifiers and identifiers provided by app stores, analytics providers or advertising services where permitted.
- Cookie and similar technology data when you use our website or supported online services.
3. How we use information
We may use personal information to:
- Provide, operate, maintain and improve our website, games, apps and services.
- Respond to enquiries, support requests and business communications.
- Save game progress, provide online features and maintain user accounts where available.
- Process or validate purchases and provide purchased content or entitlements.
- Measure performance, diagnose errors, prevent abuse and protect the security of our services.
- Understand how features are used and improve gameplay, balancing, design and user experience.
- Send service-related notices and, where permitted, marketing communications that you may opt out of.
- Comply with legal obligations, enforce our terms and protect our rights or the rights of others.
4. Legal bases for processing
Where UK data protection law applies, we rely on one or more of the following legal bases:
- Contract: processing needed to provide a requested game, app, service or purchased feature.
- Legitimate interests: operating, improving and securing our services, handling enquiries and understanding product performance, where those interests are not overridden by your rights.
- Consent: for optional technologies or communications where consent is required. You may withdraw consent at any time.
- Legal obligation: processing required to comply with applicable law, accounting duties or lawful requests.
6. Paid apps, games and in-app purchases
Purchases made through an app store or platform are generally processed by that platform. We normally do not receive your full payment-card details. We may receive purchase confirmation, transaction identifiers, entitlement information, country or region, and limited billing-related data needed to provide content, prevent fraud, manage refunds or maintain records.
Your purchase is also subject to the relevant app store or platform terms and privacy practices.
7. Children’s privacy
Our products may have different age ratings and audiences. We do not knowingly collect personal information from children in a way that is inconsistent with applicable law. Where a service is directed to children or is likely to be accessed by children, we may apply additional safeguards, age-appropriate design measures and parental consent mechanisms where required.
A parent or guardian who believes that a child has provided personal information to us may contact info@breakoutgameslimited.com.
8. International data transfers
Some service providers or platform partners may process information outside the United Kingdom. Where required, we use appropriate safeguards for international transfers, such as adequacy regulations, approved contractual protections or other lawful transfer mechanisms.
9. Data retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, preventing fraud and meeting legal obligations.
We use reasonable administrative, technical and organisational safeguards designed to protect information. No system or method of transmission is completely secure, so absolute security cannot be guaranteed.
10. Your rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of or restriction of your personal information, and to object to certain processing or request data portability. You may also withdraw consent where processing is based on consent.
To exercise a privacy right, contact info@breakoutgameslimited.com. We may need to verify your identity before completing a request.
You may also complain to the UK Information Commissioner’s Office or another competent data protection authority. Further information is available at ico.org.uk.
11. Third-party links and services
Our services may contain links to third-party websites, stores, social networks or platform services. Their privacy practices are governed by their own policies, and we encourage you to review them.
12. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Where required, we will provide additional notice or request consent.
13. Contact us
Questions about this Privacy Policy or our data practices can be sent to:
Breakout Games Limited
130 St Vincent Street, Glasgow, United Kingdom
info@breakoutgameslimited.com
+44 7479 085721